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Sales and Customer Support

MCD Home and Garden – Naul, Dublin, K32 YV74

The role of Sales & Customer Support at MCD Home & Garden is to support sales, deliver outstanding customer service, be a point of contact for customers and manage admin/office duties.

  • To support sales
  • Be passionate and knowledgeable about the products you sell, full training will be provided (Stoves, Fireplaces, Pop Up Gazebos, Bespoke Garden Sheds).
  • Provide quotations, process payments, reply to email inquiries.
  • Support the goals and targets set out by company Director(s).
  • Ensure all sales/orders are processed on time.
  • Be the point of contact for all existing and new customers.
  • Call customers and organize the delivery schedule after sale is finalized.
  • Support management of company social media pages, respond to messages, call back requests and all sales inquiries.

Your profile:

  • Must have experience working face to face with the public in a sales/customer service role.
  • Minimum 1-2 years in sales/customer service with a proactive and dynamic approach focused on sales or customer service.
  • Highly motivated to perform, reach sales goals and strive for excellence.
  • Must be an enthusiastic individual with admin skills, talent for selling, matched with a strong customer service skills. Goal driven, ambitious with a hunger to be successful. A desire to develop and progress within an expanding company.
  • Strong communicator, and have excellent listening and interpersonal skills.(Fluent English required)
  • Energetic, self-motivated and persistent with “can do” attitude. Able to use your own initiative, you will be hard working, conscientious with strong motivational skills. Can work towards goals without constant supervision.
  • Enthusiastic when dealing with our customers on a day to day basis, by telephone, email and in person.
  • Basic knowledge of word, excel, email, Facebook is essential.

Working Hours:

40 hours per week

Salary:

Starting at €26k

Additional Pay:

  • Bonus pay
  • Commission pay
  • Yearly bonus

Job Type: Full-time – Permanent

Benefits:

  • On-site parking

Schedule:

  • Day shift

How to Apply?

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