Sales and Customer Support
MCD Home and Garden – Naul, Dublin, K32 YV74
The role of Sales & Customer Support at MCD Home & Garden is to support sales, deliver outstanding customer service, be a point of contact for customers and manage admin/office duties.
- To support sales
- Be passionate and knowledgeable about the products you sell, full training will be provided (Stoves, Fireplaces, Pop Up Gazebos, Bespoke Garden Sheds).
- Provide quotations, process payments, reply to email inquiries.
- Support the goals and targets set out by company Director(s).
- Ensure all sales/orders are processed on time.
- Be the point of contact for all existing and new customers.
- Call customers and organize the delivery schedule after sale is finalized.
- Support management of company social media pages, respond to messages, call back requests and all sales inquiries.
- Must have experience working face to face with the public in a sales/customer service role.
- Minimum 1-2 years in sales/customer service with a proactive and dynamic approach focused on sales or customer service.
- Highly motivated to perform, reach sales goals and strive for excellence.
- Must be an enthusiastic individual with admin skills, talent for selling, matched with a strong customer service skills. Goal driven, ambitious with a hunger to be successful. A desire to develop and progress within an expanding company.
- Strong communicator, and have excellent listening and interpersonal skills.(Fluent English required)
- Energetic, self-motivated and persistent with “can do” attitude. Able to use your own initiative, you will be hard working, conscientious with strong motivational skills. Can work towards goals without constant supervision.
- Enthusiastic when dealing with our customers on a day to day basis, by telephone, email and in person.
- Basic knowledge of word, excel, email, Facebook is essential.
40 hours per week
Starting at €26k
- Bonus pay
- Commission pay
- Yearly bonus
Job Type: Full-time – Permanent
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